Gestão de recursos das unidades de terapia intensiva em tempos de pandemia por COVID-19

Objetivo: Analisar aspectos de gestão em recursos das unidades de terapia intensiva (UTI) em tempos de COVID-19 na microrregião Cariri cearense. Método: Estudo descritivo do tipo transversal em quatro hospitais da microrregião do Cariri, com 91 profissionais da equipe interdisciplinar que atuam em UTI desde o início da pandemia. A pesquisa foi realizada através de e-mail, Instagram e/ou WhatsApp e os dados analisados em teste do qui-quadrado, teste-T e gráfico de clusters. Resultados: Acerca dos recursos humanos, 73,6 % dos profissionais realizaram curso de manejo do paciente em UTI durante a COVID-19 e 67,0 % sobre controle de infecções relacionados a serviços de saúde. Um 64,8 % conseguiram lidar como as dificuldades na UTI, 69,2 % foram remanejados de outros setores hospitalares para atender demandas da UTI e grande parte dos profissionais (76,9 %) não tiveram aporte psicológico para a pandemia. Nos recursos estruturais, 100 % dos leitos de UTI adulto foram ocupados durante a pandemia, apresentando diferença entre antes e durante, durante e após a crise com aumento exponencial da capacidade de leitos (p<0,001), e não apresentando diferenças significativas em momentos antes e após a pandemia (p=0,035). Recursos materiais estiveram em escassez e diminuição, como equipamentos de proteção individual, oxigênio, medicamentos, entre outros. Conclusão: Foi possível identificar a reorganização dos recursos humanos, materiais e estruturais dos hospitais da pesquisa. Houve aumento exponencial de leitos durante a crise pandêmica quando comparado a capacidade relatada pelos profissionais de momentos antes da pandemia. Portanto, esta pesquisa contribui para o conhecimento de gestão em saúde e reestruturação hospitalar em tempos de pandemia.

Objetivo: Analizar aspectos de la gestión de recursos de las unidades de cuidados intensivos (UCI) en tiempos de COVID-19 en la microrregión de Cariri, Ceará Método: Estudio descriptivo transversal en cuatro hospitales de la microrregión de Cariri, con 91 profesionales del equipo interdisciplinario que trabajan en UCI desde el inicio de la pandemia. La encuesta se realizó por correo electrónico, Instagram y/o WhatsApp y los datos se analizaron mediante la prueba chi-cuadrado, prueba T y gráfico de conglomerados Resultados: Respecto a los recursos humanos, el 73.6 % de los profesionales realizó un curso de manejo de pacientes en UCI durante la COVID-19 y el 67.0 % sobre control de infecciones relacionadas con los servicios sanitarios. El 64.8 % pudo hacer frente a las dificultades en la UCI, el 69,2 % fue reasignado de otros sectores hospitalarios para atender las demandas de la UCI y la mayoría de los profesionales (76.9 %) no tuvo apoyo psicológico para la pandemia. En cuanto a los recursos organizativos, el 100 % de las camas de la UCI de adultos estuvieron ocupadas durante la pandemia, con una diferencia entre antes y durante, durante y después de la crisis, con un aumento exponencial de la capacidad de camas (p<0,001), y sin diferencias significativas entre antes y después de la pandemia (p=0,035). Los recursos materiales escasearon y disminuyeron, como equipos de protección personal, oxígeno, medicamentos, entre otros Conclusión: Se pudo identificar la gestión de los recursos humanos, materiales y organizativos en los hospitales encuestados. Hubo un aumento exponencial de camas durante la crisis pandémica en comparación con la capacidad reportada por los profesionales antes de la pandemia. Por lo tanto, esta investigación contribuye al conocimiento de la gestión sanitaria y la reestructuración hospitalaria en tiempos de pandemia

Objective: To analyze resource management aspects in intensive care units (ICU) in times of COVID-19 in Cariri microregion of Ceará. Methods: Descriptive cross-sectional study in four hospitals in the Cariri microregion, with 91 professionals from interdisciplinary teams who have been working in the ICU since the beginning of the pandemic. Research was conducted through email, Instagram and/or WhatsApp and the data were analyzed in the chi-square test, T-test and cluster chart Results: Regarding human resources, 73.6 % of professionals took a course on patient management in ICU during COVID-19 and 67.0 % on control of healthcare-associated infections. Of these professionals, 64.8 % were able to deal with the difficulties in the ICU, 69.2 % were relocated from other hospital sectors to meet ICU demands and most professionals (76.9 %) did not have psychological support for the pandemic. In structural resources, 100 % of adult ICU beds were occupied during the pandemic, presenting a difference between before and during, during and after the crisis with an exponential increase in bed capacity (p<0.001), and showing no significant differences in moments before and after the pandemic (p=0.035). Material resources were in short supply and decreased, such as personal protective equipment, oxygen, medicines, among others Conclusion: Identifying the reorganization of human, material and structural resources was possible in the researched hospitals. There has been an exponential increase in beds during the pandemic crisis when compared to the capacity reported by staff from moments before the pandemic. Therefore, this research contributes to the knowledge of health management and hospital restructuring in pandemic times

Inovações na enfermagem do hospital israelita albert einstein refletem os desafios, conquistas e resultados alcançados com a designação magnet / Innovations in nursing at albert einstein hospital reflect the challenges, achievements and results acquired due to the magnte designation / Las innovaciones en enfermería del hospital israelita albert einstein reflejan los desafios, logros y resultados alcanzados con la designación magnet

Objetivo: Relatar experiências durante toda a jornada que levou o Hospital Israelita Albert Einstein à conquista da designação Magnet. Métodos: relato da implementação das principais ações no HIAE para o alcance dos padrões de excelência exigidos na Enfermagem. Resultados: O processo permitiu o engajamento dos pares, a padronização das boas práticas, o uso dos recursos e a avaliação periódica para mudanças necessárias. Conclusão: Em julho de 2022 o Einstein foi designado com o selo Magnet, considerado o maior reconhecimento pela excelência de práticas e estratégias de Enfermagem no mundo pela American Nurse Credentialing Center. Parte do processo ocorreu durante a pandemia de COVID-19, na qual o atendimento de excelência e o cuidado com o paciente nunca foram deixados de lado. (AU)

Objective: to relate experiences during the whole journey that took Hospital Israelita Albert Einstein to get the Magnet designation. Methods: implementation report of the main actions in HIAE to achieve the required nursing excellence patterns. Results: the process allowed the staff engagement, the standardization of best practices, the use of resources and the periodic evaluation to necessary changes. Conclusion: in July 2022, HIAE was designated a Magnet institution by the American Nurse Credentialing Center, known as the best recognition for excellence in nursing practices and strategies in the world. Part of this process occurred during the COVID19 pandemic, in which the excellence and the patient care were never left out. (AU)

Objetivo: Relatar experiencias a lo largo de la trayectoria que llevó al Hospital Israelita Albert Einstein a obtener la designación Magnet. Métodos: Informe sobre la implementación de las principales acciones en el HIAE para lograr los estándares de excelencia requeridos en Enfermería. Resultados: El proceso permitió la participación de pares, la estandarización de buenas prácticas, el uso de recursos y la evaluación periódica de los cambios necessários. Conclusión: En julio de 2022, Einstein fue designada con el sello Magnet, considerado el mayor reconocimiento a la excelencia en las prácticas y estrategias de Enfermería en el mundo por el American Nurse Credentialing Center. Parte del proceso se dio durante la pandemia del COVID-19, en el que nunca se dejó de lado la excelencia en la atención y el cuidado del paciente. (AU)

Desempenho da gestão organizacional dos serviços hospitalares no Brasil / Organizational management performance of hospital services in Brazil / Desempeño de la gestión organizativa de los servicios hospitalarios en Brasil

Objetivo: avaliar o Desempenho da Gestão Organizacional dos Serviços Hospitalares no Brasil. Método: estudo transversal que utilizou dados do Programa Nacional de Avaliação dos Serviços de Saúde-PNASS 2015-2016 para avaliar o Desempenho da Gestão Organizacional de 1.665 hospitais do Brasil. Foram utilizados 30 itens de verificação distribuídos em 5 critérios (Gestão de Contratos; Gestão de Pessoas; Gestão da Informação; Planejamento e Organização; e Modelo Organizacional), que compuseram um escore de avaliação. O desempenho foi avaliado segundo os indicadores: porte hospitalar; nível de complexidade; esfera administrativa; tipo de gestão; e região do país. Verificou-se associação entre Desempenho da Gestão Organizacional dos hospitais com os indicadores Taxa de Ocupação, Média de Permanência e Valor Médio da AIH. Utilizou-se Análise de Componentes Principais para verificar a relação de dependência entre as variáveis e explicar a variabilidade dos dados. Foi utilizado o modelo de regressão logística ajustado para verificar variáveis que melhor explicam o Desempenho da Gestão Organizacional. Resultados: a média de Desempenho da Gestão Organizacional dos hospitais foi 63,83. Os melhores desempenhos estão nos hospitais da região Sul, de nível de Complexidade 8, acima de 150 leitos, de Esfera Administrativa Público Federal e de Gestão Estadual. Na análise de regressão logística, o desempenho se mostrou associado com: Taxa de Ocupação (p<9.87E-09), Porte hospitalar (p<4.49E-10), gestão municipal (p<0.004), Nível Hierárquico Nível 7 (p<0.042), Nível 8 (p<0.022) região Sul (p<0.004), Sudeste (p<0.002). Conclusão: o PNASS se mostrou adequado para avaliar o desempenho da gestão dos hospitais, sendo constatada relação entre melhor desempenho e maior porte e complexidade do hospital.(AU)

Objective: to assess the organizational management performance of hospital services in Brazil. Method: a cross-sectional study that resorted to data from the 2015-2016 National Program for the Evaluation of Health Services (Programa Nacional de Avaliação dos Serviços de Saúde, PNASS) to assess the Organizational Management Performance in 1,665 Brazilian hospitals. A total of 30 verification items distributed into 5 criteria (Contract Management; People Management; Information Management; Planning and Organization; and Organizational Model) were used, which comprised an evaluation score. Performance was assessed according to the following indicators: hospital size; complexity level; administrative sphere; type of management; and region of the country. An association was verified between the hospitals' Organizational Management Performance and the Occupancy Rate, Mean Hospitalization Time and Mean HA Value indicators. Principal Components Analysis was used to verify the dependence relationship between the variables and to explain data variability. An adjusted logistic regression model was used to verify variable that best explain Organizational Management Performance. Results: the hospitals' mean Organizational Management Performance was 63.83. The best performance levels correspond to the hospitals from the South region, Complexity level 8, more than 150 beds, belonging to the Federal Public Administrative Sphere and with State Management. In the logistic regression analysis, performance proved to be associated with: Occupancy Rate (p<9.87E-09), Hospital size (p<4.49E-10), Municipal Management (p<0.004), Hierarchical Level 7 (p<0.042), Level 8 (p<0.022), South region (p<0.004), and Southeast region (p<0.002). Conclusion: the PNASS proved to be adequate to assess the hospitals' management performance, verifying a relationship between better performance and larger hospital size and higher complexity.(AU)

Objetivo: evaluar el Desempeño de la Gestión Organizativa de los Servicios Hospitalarios en Brasil. Método: estudio transversal que utilizó datos del Programa Nacional de Evaluación de Servicios de Salud-PNASS 2015-2016 para evaluar el Desempeño de la Gestión Organizativa de 1665 hospitales en Brasil. Se utilizaron 30 elementos de verificación distribuidos en 5 criterios: Gestión de Contratos, Gestión de Personas, Gestión de la Información, Planificación y Organización, Modelo Organizativo, que compusieron una puntuación de evaluación...(AU)

Concepción del proceso de gestión en el contexto de Enfermería profesional / Conception of the management process in the context of Professional Nursing

Introducción: La gestión constituye una actividad fundamental de la organización del trabajo y en el contexto profesional de Enfermería tiene como reto lograr la sostenibilidad del cuidado. Este profesional asume su gestión como un proceso complejo, que manifiesta la necesidad de un análisis valorativo, en los aspectos teóricos y metodológicos, que exigen la disciplina y el sistema sanitario. Objetivo: Sistematizar el término gestión en el contexto de Enfermería profesional. Métodos: Revisión bibliográfica sistemática de obras publicadas durante los años 2010 al 2020, seleccionadas durante los meses enero a abril del 2021. Se utilizaron palabras clave reconocidas en DeCS y operadores booleanos: "Administración de recursos humanos" AND "Organización" OR "Administración" AND "Administración Hospitalaria" AND "Atención de Enfermería" OR "Servicios de Enfermería". La búsqueda fue realizada en las bases de datos: Dialnet, SciELO, Índex, Redalyc, Medigraphic. Se utilizó el diagrama de flujo PRISMA para favorecer la formulación de la maniobra de búsqueda. La pregunta guía se estructuró a través de la metodología PICO, cuyo nombre proviene del inglés Patient, Intervention, Comparation, Outcome. La sistematización favoreció la interpretación de los referentes y resultados de la organización del conocimiento científico y la bibliografía cotejada. Conclusiones: Se reconoce la variada similitud de criterios y relevancia de integración y fusión, del proceso de gestión de Enfermería en diversas áreas del conocimiento en la especialidad, con vistas a mejorar la actividad gestora, en correspondencia con el objeto social y los resultados, atemperados a las exigencias del sistema de salud en los diferentes niveles de atención(AU)

Introduction: Management is a fundamental activity of the organization of work and has as a challenge, to achieve the sustainability of care, in the professional context of Nursing. This professional assumes its management as a complex process, which manifests the need for an evaluative analysis, in the theoretical and methodological aspects, which require the discipline and the health system. Objective: To systematize the term management in the context of Professional Nursing. Methods: Systematic bibliographic review of works published during the years 2010 to 2020, selected during the months January to April 2021. Recognized keywords in DeCS and Boolean operators were used: "Human Resource Management" AND "Organization" OR "Administration" AND "Hospital Administration" AND "Nursing Care" OR "Nursing Services". The search was carried out in the databases: Dialnet, Scielo, Índex, Redalyc, Medigraphic. The PRISMA flowchart was used to favor the formulation of the search maneuver. The guiding question was structured through the PICO methodology, whose name comes from the English Patient, Intervention, Comparation, Outcome. The systematization favored the interpretation of the referents and results of the organization of scientific knowledge and the collated bibliography. Conclusions: The varied similarity of criteria and relevance of integration and fusion of the Nursing management process in various areas of knowledge in the specialty is recognized, with a view to improving the management activity, in correspondence with the social purpose and the results, tempered to the demands of the health system at the different levels of care(AU)

Intervenções combinadas para redução do tempo de internação de pacientes clínicos de um hospital universitário / Combined interventions to reduce the length of stay of clinical patients at a university hospital

Introdução: Em 2018, o Sistema Nacional de Saúde da Inglaterra (NHS) lançou o "Guia para reduzir as longas estadias hospitalares" com o objetivo de estimular ciclos de melhoria e reduzir o tempo de internação (lengh of stay, LOS) de pacientes nos hospitais daquele país. O SAFER flow bundle e a ferramenta Red2Green days foram descritos como estratégias a serem implementadas em unidades de internação para reduzir os atrasos para a alta dos pacientes. Objetivo: Verificar se a implementação do SAFER patient flow bundle e da ferramenta Red2Green days está associada à redução do LOS nas enfermarias da Unidade de Clínica Médica (UCM) de um hospital universitário no Brasil. Métodos: Neste estudo longitudinal de intervenção, comparamos o LOS dos pacientes que receberam alta das enfermarias da UCM em 2019, durante a implementação do SAFER flow bundle e da ferramenta Red2Green days, com o LOS dos pacientes que receberam alta no mesmo período em 2018. O algoritmo de Grupo de Diagnósticos Relacionados (Diagnosis Related Groups, DRG) Brasil comparou grupos de acordo com a complexidade e a necessidade de recursos. Também foram avaliadas a mortalidade intra-hospitalar, as taxas de readmissão, o número de eventos adversos e o número e causas de dias de internação inapropriados. Resultados: 208 pacientes de clínica médica tiveram alta em 2018 e 252 tiveram alta em 2019. A mediana de LOS hospitalar foi significativamente menor durante o período de intervenção [14,2 dias (IQR, 8-23) vs. 19 dias (IQR, 12-32); p <0,001]. A mortalidade intra-hospitalar, a readmissão em 30 dias e o número de eventos adversos foram os mesmos entre os grupos. Dos 3350 pacientes-dia analisados, 1482 (44,2%) foram classificados como verdes e 1868 (55,8%) como vermelhos. A ausência da avaliação presencial do preceptor foi a causa mais frequente de dias vermelhos (42,4%). Conclusões: A implementação do SAFER patient flow bundle e da ferramenta Red2Green days foi associada a uma diminuição significativa do tempo de internação na enfermaria de clínica médica de um hospital universitário sem impacto em desfechos negativos. A redução do tempo de internação hospitalar é possível com a mudança de atitude da equipe multidisciplinar através da utilização dessas estratégias.

Background: In 2018, the National Health System (NHS) released the "Guide to reducing long hospital stays" to stimulate improvement and decrease length of stay (LOS) in England hospitals. The SAFER patient flow bundle and Red2Green tool were described as strategies to be implemented in inpatient wards to reduce discharge delays. Objective: To verify if implementing the SAFER patient flow bundle and Red2Green days tool is associated with LOS reduction in the internal medicine unit (IMU) wards of a university hospital in Brazil. Methods: In this longitudinal interventional trial, we compared the LOS of patients discharged from the IMU wards in 2019, during the implementation of the SAFER bundle and Red2Green tool, to the LOS of patients discharged in the same period in 2018. The Diagnosis Related Groups (DRG) Brasil algorithm compared groups according to complexity and resource requirements. In-hospital mortality, readmission rates, the number of adverse events, and the number and causes of inappropriate hospital days were also evaluated. Results: 208 internal medicine patients were discharged in 2018, and 252 were discharged in 2019. The median hospital LOS was significantly lower during the intervention period [14.2 days (IQR, 8-23) vs. 19 days (IQR, 12-32); p <0.001]. In-hospital mortality, readmission in 30 days, and the number of adverse events were the same between groups. Of the 3350 patient days analyzed, 1482 (44.2%) were classified as green and 1868 (55.8%) as red. The lack of senior review was the most frequent cause of a red day (42.4%). Conclusion: SAFER patient flow bundle and Red2Green days tool implementation were associated with a significant decrease in hospital LOS in a university hospital IMU ward. There is a considerable improvement opportunity for hospital LOS reduction by changing the multidisciplinary team`s attitude during patient hospitalization using these strategies.

Implementation of a standardized handoff system (I-PASS) in a tertiary care pediatric hospital / Implementação de um sistema padronizado de passagem de plantão (I-PASS) em um hospital terciário pediátrico

Abstract Objective: The handoff is the act of transferring information and responsibility among healthcare providers, and it is critical for the patient safety and the quality of service. The aim of this study was to evaluate the implementation of a standardized medical handoff system [I-PASS (Illness severity, Patient summary, Action list, Situation awareness and contingency planning, Synthesis by receiver)] and assess the effect on the amount and quality of the information transmitted during medical handoffs in a pediatric ward. Methods: In a prospective intervention study, physicians (staff and residents) who work in 12- or 24-h shifts in the pediatric ward of a single tertiary care Brazilian hospital were eligible. Those who agreed to participate were trained in an online session (lecture plus simulation). Medical handoffs were recorded pre- and post-intervention (training) to compare the amount and quality of information transmitted in handoffs. Results: The handoff standardization significantly increased the number of relevant information delivered for 12 out of the 16 items assessed without increasing, in seconds, the handoff duration (45.9 vs. 48.0; p=0.349). The protocol training and the following discussion about communication resulted in greater focus and attention among participants during transfers, decreasing time spent with interruptions and communication unrelated to the patient (18 vs. 2.7%). Regarding the I-PASS elements, there was an increase in the number of action lists and contingency plans reported (31 vs. 81% and 16 vs. 73%, respectively; p<0.001 for both). Conclusion: Standardization brought greater efficiency and objectivity to handoffs. It increased the quantity and quality of the information transmitted while successfully drawing attention to the most important points.

RESUMO Objetivo: A passagem de plantão, ato de transferir informações e responsabilidade entre os médicos, é um dos elementos-chave para a qualidade do serviço prestado e a segurança do paciente. Este estudo objetivou avaliar a implantação de um sistema padronizado de passagem de plantão (Illness severity, Patient summary, Action list, Situation awareness and contingency planning, Synthesis by receiver — I-PASS) e avaliar o efeito sobre a quantidade de informações transmitidas em passagens de plantão de uma enfermaria pediátrica. Métodos: Estudo prospectivo de intervenção da implementação de um sistema padronizado de passagem de plantão (I-PASS). Foram realizadas gravações das passagens de plantão em período pré- e pós-intervenção. O treinamento dos médicos que participam das escalas de plantão foi feito em módulo teórico-prático, com o auxílio de plataformas digitais. Resultados: A padronização da passagem de plantão resultou em aumento do número de informações relevantes, entregues em 12 dos 16 itens pesquisados, sem aumentar a duração em segundos da transferência (45,9 vs. 48,0; p=0,349). O treinamento do protocolo aliado à discussão sobre estratégias de comunicação implicou maior foco e atenção durante as passagens, reduzindo o tempo gasto com interrupções e comunicações que não se referiam ao paciente (18 vs. 2,7%). No que se refere aos elementos do I-PASS, houve acréscimo na citação de pendências (31 vs. 81%, p < 0,001) e plano de contingenciamento (16 vs. 73%, p < 0,001). Conclusão: A padronização da passagem de plantão trouxe maior eficiência ao processo no que se refere a número de informações transmitidas, objetividade na transferência e atenção aos pontos importantes.

Cultura organizacional para a mudança num contexto hospitalar: uma perspectiva de enfermagem / Cultura organizacional para el cambio en el contexto hospitalario: una perspectiva de enfermería / Organizational culture towards change in a hospital setting: a nursing perspective

Resumo Objetivo Avaliar a preparação organizacional de um hospital para suportar a translação do conhecimento e a sua incorporação na prática clínica; Identificar as dimensões prioritárias a desenvolver, capazes de suportar a translação do conhecimento e a sua incorporação na prática clínica. Métodos Estudo descritivo, exploratório e correlacional, enquadrado no paradigma quantitativo, com aplicação do questionário Organizational Readiness for Knowledge Translation, numa amostra não probabilística de 275 enfermeiros de uma instituição hospitalar. Resultados A dimensão "Clima Organizacional para a Mudança", foi a que reuniu maior consenso, sugerindo, nas equipes, a presença de coesão e abertura orientada para a mudança (média de 34,07 em 50 pontos). A dimensão da "Liderança" (média de 31,26 em 50 pontos) acumulou a menor representação, destacando-se a percepção neutra dos participantes sobre a grande maioria dos itens que compõem esta dimensão; quando analisada o global da escala, a média das respostas situaram-se acima do valor médio. Conclusão Evidenciou-se, bom nível de preparação organizacional para a translação do conhecimento, traduzindo uma percepção positiva dos enfermeiros. Verificámos, nas lideranças, dificuldades no processo de planeamento e avaliação, bem como nas atividades promotoras do envolvimento dos colaboradores.

Resumen Objetivo Evaluar la preparación organizacional de un hospital para apoyar la transferencia de conocimiento y su incorporación en la práctica clínica. Identificar las dimensiones prioritarias a desarrollar, capaces de apoyar la transferencia de conocimiento y su incorporación en la práctica clínica. Métodos Estudio descriptivo, exploratorio y correlacional, enmarcado en el paradigma cuantitativo, con aplicación del cuestionario Organizational Readiness for Knowledge Translation en una muestra no probabilística de 275 enfermeros de una institución hospitalaria. Resultados La dimensión "Clima organizacional para el cambio" fue la que reunió mayor consenso, lo que sugiere la presencia de cohesión y apertura al cambio de los equipos (promedio de 34,07 en 50 puntos). La dimensión "Liderazgo" (promedio de 31,26 en 50 puntos) presentó la menor representación, lo que indica la percepción neutra de los participantes sobre la gran mayoría de los ítems que componen esta dimensión. Al analizar el global de la escala, el promedio de las respuestas fue superior al valor promedio. Conclusión Se evidenció un buen nivel de preparación organizacional para la transferencia de conocimiento, lo que se traduce en una percepción positiva de los enfermeros. Se observaron dificultades en el proceso de planificación y evaluación por parte de los líderes, así como también en las actividades para promover la participación de los colaboradores.

Abstract Objective To evaluate the organizational readiness of a hospital to support knowledge translation and its incorporation into clinical practice; to identify the priority dimensions to be developed to support knowledge translation and its incorporation into clinical practice. Methods This was a quantitative, descriptive, exploratory, and correlational study, using the Organizational Readiness for Knowledge Translation questionnaire in a non-probability sample of 275 nurses from a hospital. Results The "Organizational Climate for Change" dimension achieved the greatest consensus, suggesting cohesion and openness towards change (mean of 34.07 out of 50 points) in the teams. The "Leadership" dimension (mean of 31.26 out of 50 points) accumulated the least representation, highlighting the participants' neutral perception about most of the items in this dimension; the mean value of the answers was above the mean value in the global analysis of the scale. Conclusion A good level of organizational preparation for the knowledge translation was found, translating a positive nurses' perception. Some difficulties were identified in the process of planning and evaluation by the leadership, as well as in the activities that promote the involvement of collaborators.

Efficiency analysis and management strategies of hospital beds based on diagnosis-related groups / 中华医院管理杂志

Objective:To improve the evaluation method of hospital beds efficiency based on diagnosis-related groups (DRG), and to provide a basis for hospitals to allocate beds reasonably and improve bed efficiency.Methods:Taking a tertiary hospital in Beijing as the research object, the types of beds were evaluated by the beds utilization matrix with the time consumption index as the X-axis and the bed utilization rate as the Y-axis. The types of beds in the department were divided into efficiency type, pressure type, turnover type, and idle type. The efficiency of medical services and the level of diagnosis and treatment were evaluated by the weight of DRG per bed. The calculation method of theoretical number of beds was improved by incorporating hospital case mix index as a risk adjustment factor into the formula to evaluate the status of beds allocation. Combining the bed type, DRG weight per bed, and bed allocation status, the improvement emphasis and management strategy of bed utilization could be comprehensively analyzed.Results:Among the 24 departments in the hospital, there were 5, 9, 1 and 9 departments being efficiency type, pressure type, turnover type and idle type, respectively. The weight per bed of 11 departments was higher than the average level of the hospital. There were 16, 5, and 3 departments with appropriate, fewer, and excessive beds, respectively.Conclusions:The comprehensive analysis of beds utilization type, allocation status and weight of each bed based on DRG is an effective method to evaluate the efficiency of hospital beds, and can provide decision-making basis for hospital bed resource allocation, hospital operation focus adjustment, and subject development planning.

Estrategia de comunicación externa en los servicios hospitalarios

En el contexto de los servicios hospitalarios es importante considerar lo referente a la comunicación externa, dada la necesidad de orientar adecuadamente el vínculo con el resto de la sociedad; en tal sentido, se requiere organizar y promover relaciones con las demás instituciones. Las vías para lograr este propósito son objeto de atención y estudio desde hace varias décadas. Este artículo tiene como objetivo sistematizar el conocimiento sobre estrategias de comunicación externa en los servicios hospitalarios. Se realizó una revisión narrativa en bancos de datos: BVS, PUBMed, y SciELO, según los descriptores indexados. Fueron incluidos en el análisis siete artículos desarrollados en distintos países. Entre los componentes específicos de este tipo de estrategia, se encuentran los diagnósticos organizacionales de información; políticas; estrategias; productos comunicativos, productos y servicios informacionales; estructuras de información, comunicación y sus gestores; programas de formación de competencias; así como control, monitoreo y evaluación de los resultados de cada actividad, junto a la acción de un equipo multidisciplinario que potencia todo ese desarrollo.

In hospital services context, it is important to consider what refers to external communication, given the need to properly guide the link with the rest of society; in this sense, it is necessary to organize and promote relationships with other institutions. The ways to achieve this purpose have been the object of attention and study for several decades. This article aims to systematize knowledge about external communication strategies in hospital services. A narrative review was carried out in data banks: VHL, PubMed, and SciELO, according to the indexed descriptors. Seven articles developed in different countries were included in the analysis. Among the specific components of this type of strategy, there are organizational information diagnoses; policies; strategies; communicative products, informational products and services; information and communication structures and their managers; skills training programs; as well as control, monitoring and evaluation of the results of each activity, together with the action of a multidisciplinary team that enhances all this development.

La alimentación en el cuidado de pobres y enfermos. El registro de compras en el Hospital San Juan de Dios de La Serena (1796) / Feeding the poor and sick during the 18th century. The register of purchases at a hospital of La Serena, Chile

This article analyzes the feeding forms and care, in a record made by the nursing friars of the Hospital San Juan de Dios of La Serena in 1796. The food intake of both patients and hospital staff, is examined through a quantitative and qualitative perspective. In this context, it is proposed that food intake, in a monastic space dedicated to the care of the poor and sick, responded to doctrinal elements typical of the Western Catholic tradition, but above all to local economic conditions. It supported the poor who wandered in a city with economic and social growth at the end of the 18th century.

Modernización de la gestión hospitalaria en instituciones prestadoras de salud

Se realizó una revisión breve con aproximación teórica a la actual organización hospitalaria y su modernización. Se muestra un enfoque de la actual organización hospitalaria. Además, se presenta el procedimiento y las particularidades de los rumbos del sector hospitalario; pudiendo posteriormente analizar los mecanismos de modernización a entes relacionados con el bienestar de la población y poder hacer uso de manera óptima de las metodologías de dirección. Los factores que motivan el cambio, por ser las organizaciones con mayor complicación en su área en específica; siendo así que sus actividades que varían en diversos sectores de acuerdo a lo especificado en sus lineamientos puedan ser entendidas de manera clara, aun cuando se consideren las peculiaridades de cada organización.

A brief review was carried out with a theoretical approach to the current hospital organization and its modernization. An approach of the current hospital organization is shown. In addition, the procedure and the particularities of the directions of the hospital sector are presented; Being able to later analyze the mechanisms of modernization to entities related to the well-being of the population and to be able to make optimal use of management methodologies. The factors that motivate the change, because they are the most complicated organizations in their specific area; being so that its activities that vary in different sectors according to what is specified in its guidelines can be clearly understood, even when considering the peculiarities of each organization.

Avaliação de indicadores de qualidade na gestão do centro cirúrgico de um hospital terciário / Evaluation of quality indicators in the management of an operating room at a tertiary-level hospital

Introdução: Por se tratar de um setor complexo e que compreende grande parte dos custos de um hospital, o centro cirúrgico demanda uma contínua avaliação de suas atividades, com o objetivo de propiciar uma melhora da sua eficiência e da segurança dos pacientes. Uma estratégia interessante para se realizar tal avaliação é a utilização de um conjunto de indicadores de qualidade preestabelecidos, dividindo os atributos do serviço em estrutura, processos e resultados. Para que isso seja possível, é necessário que o serviço analisado possua uma fonte de dados bem estruturada, tendo o Núcleo Interno de Regulação um papel importante nesse processo. Objetivo: Este estudo teve como objetivo a análise de índices de gestão do centro cirúrgico de um hospital terciário especializado em cirurgias eletivas através da mensuração de dados referentes a indicadores de qualidade. Metodologia: Trata-se de um estudo observacional descritivo feito de forma retrospectiva em um hospital escola público do interior do estado de São Paulo. Foram mensurados 18 indicadores referentes ao período de 01/06/2019 a 31/12/2019, a partir de consultas a diferentes setores administrativos do local. Os resultados passaram por uma análise estatística descritiva ao final da coleta de dados. Resultados: Os principais resultados encontrados foram: taxa de cumprimento da agenda cirúrgica de 95,8%, taxa de cancelamento de 4,1%, taxa de ocupação de 47,9%, turnover de 23,1 minutos, tempo médio de atraso no início das cirurgias de 32,8 minutos, tempo de permanência na sala de recuperação pós-anestésica de 37,4 minutos, taxa de absenteísmo dos profissionais de 8,94% e as taxas de infecção do sítio cirúrgico, de mortalidade operatória e de acidente de trabalho foram todas 0%. Conclusões: Apesar da alta taxa de cumprimento da agenda cirúrgica, a taxa de ocupação se encontrou aquém do ideal, sugerindo que o agendamento das cirurgias pode ser melhorado. Além disso, demonstrou-se que a estratégia de "cirurgias reservas" adotada no hospital auxilia no cumprimento da meta de cirurgias programadas e no aumento da taxa de ocupação (AU)

Introduction: As a complex sector that results in a large part of the costs in a hospital, the operating room demands a continuous evaluation of its activities, with the objective of providing an improvement in its efficiency and in patient safety. An interesting strategy to carry out such an evaluation is using a set of pre-established quality indicators, by the division of the service's attributes into structure, processes and results, which can provide a broad perspective of the activities developed and facilitate decision-making by the hospital manager. In this analysis process, it is necessary that the service has a well-structured data source, where the Internal Regulation Center plays an important role. Objective: The objective of this study was to analyze, through the measurement of data related to quality indicators, the management indexes of the operating room of a tertiary-level hospital specialized in elective surgeries. Methodology: This is a descriptive observational study that was conducted retrospectively at a public teaching hospital. In this research, 18 indicators, related to the period from 06/01/2019 to 12/31/2019, were measured based on consultations to different administrative sectors of the hospital. The results went through a descriptive statistical analysis at the end of data collection. Results:The main results found were as follows: the fulfillment rate of the surgical schedule was 95.8%, the cancellation rate was 4.1%, the occupancy rate was 47.9%, the turnover time was 23.1 minutes, the mean delay time in the start of surgeries was 32.8 minutes, length of stay in the post-anesthesia care unit was 37.4 minutes, the professionals' absenteeism rate was 8.94%, and the rates of surgical site infection, operative mortality and work accident were all 0%. Conclusions: Despite the high fulfillment rate of the surgical schedule, the occupancy rate was below the ideal, suggesting that scheduling of surgeries can be improved. In addition, it was shown that the "reserve surgeries" strategy adopted at the hospital helped to reach the goal of scheduled surgeries and to increase the occupancy rate (AU)

Primeros pasos de la administración médica en el IMSS / First steps of medical administration at the IMSS

La creación de una organización tan grande como el Instituto Mexicano del Seguro Social (IMSS) requirió de mucha planeación para lograr administrar todas las prestaciones que se brindan a la población. Siendo así una necesidad contar con personal de salud con conocimientos y experiencia en administración en servicios de salud. El presente manuscrito es un reconocimiento a los doctores Manuel Barquín Calderón, Antonio Ríos Vargas y Carlos Zamarripa Torres, pioneros y protagonistas reconocidos en la planeación y organización (administración) de los servicios médicos del IMSS entre 1945 y 1955, quienes además tuvieron iniciativas racionales y constructivas, cumpliendo con su deber. Por otro lado, el Instituto expuso y proyectó que las actividades médico-administrativas eran una tarea compleja, y que su práctica necesitaba conocimientos especializados que no podían dejarse al azahar, al empirismo, a la buena voluntad, a las creencias o a la imaginación no objetiva.

The creation of an institution as large as the Instituto Mexicano del Seguro Social (IMSS) required a lot of planning to manage all the benefits provided to the population. Thus, it is necessary to have health personnel with knowledge and experience in health services administration. This manuscript is an acknowledgment to doctors Manuel Barquín Calderón, Antonio Ríos Vargas and Carlos Zamarripa Torres, pioneers and recognized protagonists in the planning and organization (administration) of the IMSS medical services between 1945 and 1955, who also had rational initiatives and constructive, doing their duty. On the other hand, the Institute exposed and projected that medical-administrative activities were a complex task, and that its practice required specialized knowledge that could not be left to chance, empiricism, good will, beliefs or nonobjective imagination.

Suspensiones quirúrgicas: un desafío para la gestión clínica post Covid 19

Objetivo: Determinar la frecuencia, las causas y los factores asociados de suspensión de cirugías programadas en un hospital de alta complejidad en un periodo de 5 años. Materiales y Método: Se realizó un estudio descriptivo transversal, en un hospital terciario del sur de Chile durante los años 2014 a 2018. Se describe la frecuencia de suspensión quirúrgica del establecimiento y por especialidad, especificando sus principales causas. Además, se identificaron aquellas suspensiones evitables y sus factores asociados mediante regresión logística. Resultados: La tasa de suspensión en los 5 años de estudio fue de 11,2%. Neurocirugía y Traumatología tuvieron la mayor tasa de suspensión (18,8% y 13,9%, respectivamente), mientras que Ginecología y Obstetricia la menor (4,1%). Las causas más frecuentes fueron la inasistencia del paciente (16,9%), la prolongación de la cirugía anterior (16,4%) y la paralización de actividades por motivos gremiales (7,9%). Un 80,1% de las causas fueron evitables. La especialidad quirúrgica y la edad del paciente fueron los factores asociados más relevantes. Discusión: Se evidenció una alta tasa de suspensiones quirúrgicas y la mayoría por causas evitables. Su disminución puede ser la intervención más costo efectiva para contribuir a reducir las extensas listas de espera quirúrgica posterior a la crisis sanitaria por COVID 19, ya que sólo requiere optimizar los recursos existentes. Conclusiones: La suspensión quirúrgica es un problema frecuente en el proceso quirúrgico. Nuestros resultados permiten identificar a los grupos de mayor riesgo de suspensión, asignar responsabilidades a los equipos quirúrgicos y desarrollar estrategias efectivas para su prevención.

Aim: To determine the frequency, the causes and the associated factors of the surgical cancellation of scheduled surgeries at the Hospital Base Valdivia between the years 2014 and 2018. Materials and Method: A descriptive cross-sectional study was carried out. Were described the frequency of suspension of scheduled surgeries of the establishment, by specialty and their main causes, identifying those that can be avoided. In addition, the factors associated with suspension were identified by logistic regression. Results: The suspension rate in the 5 years of study was 11.2%. Neurosurgery and Traumatology had the highest frequency of surgical cancellation (18.8% y 13.9%, respectively), Obstetrics, and Gynecology the lowest (4.1%). The most frequent causes of suspension were the absence of the patient (16.9%), the prolongation of the previous surgery (16.4%) and the suspension of activities due to Union reasons (7.9%). 80.1% of the causes were avoidable. The age and surgical specialty were the most relevant associated factorsm Discussion: A high rate of surgical suspensions and most for avoidable reasons were evident. Reducing surgical cancellations can be the most cost effective intervention to help reduce the extensive post-health crisis surgical waiting lists by COVID 19, as it only requires optimizing existing resources. Conclusions: Surgical suspension is a common problem in the surgical process. Our results allow to identify the groups most at risk of suspension, assign responsibilities to surgical teams and develop effective strategies for their prevention.

Estudo nacional sobre recursos da saúde e práticas clínicas durante o início da pandemia da COVID-19 no Brasil / A nationwide survey on health resources and clinical practices during the early COVID-19 pandemic in Brazil

RESUMO Objetivo: Avaliar as práticas clínicas e a organização dos recursos hospitalares durante o início da pandemia da COVID-19 no Brasil. Metódos: Foi realizado um estudo transversal multicêntrico. Um questionário on-line foi disponibilizado a médicos dos serviços de emergência e das unidades de terapia intensiva que atendiam pacientes com COVID-19. O questionário contemplava quatro aspectos: perfil dos participantes, práticas clínicas, protocolos de tratamento da COVID-19 e organização dos recursos hospitalares. Resultados: Entre maio e junho de 2020, 284 participantes (56,3% homens), com idade mediana de 39 (intervalo interquartil de 33 - 47), responderam ao questionário; 33% eram intensivistas e 9% eram especialistas em medicina de emergência. Metade dos respondentes trabalhava em hospitais públicos. Verificou-se que a ventilação não invasiva (89% versus 73%; p = 0,001) e a cânula nasal de alto fluxo (49% versus 32%; p = 0,005) encontravam-se mais frequentemente disponíveis em hospitais privados do que nos públicos. A ventilação mecânica foi mais frequentemente utilizada em hospitais públicos do que em privados (70% versus 50%; p = 0,024). Nos serviços de emergência, a pressão positiva expiratória final foi mais frequentemente ajustada de acordo com a saturação de oxigênio, enquanto nas unidades de terapia intensiva, a pressão positiva expiratória final foi ajustada de acordo com a melhor complacência pulmonar. Nos serviços de emergência, 25% dos respondentes não sabiam como ajustar a pressão positiva expiratória final. Comparativamente aos hospitais privados, os hospitais públicos tiveram menor disponibilidade de protocolos para Equipamentos de Proteção Individual durante a intubação traqueal (82% versus 94%; p = 0,005), o manejo da ventilação mecânica (64% versus 75%; p = 0,006) e o desmame dos pacientes da ventilação mecânica (34% versus 54%; p = 0,002). Finalmente, os pacientes passaram menos tempo no serviço de emergência antes de serem transferidos à unidade de terapia intensiva em hospitais privados do que em hospitais públicos (idade mediana de 2 (1 - 3) versus idade mediana de 5 (2 - 24) horas; p < 0,001). Conclusão: Este estudo revelou heterogeneidade considerável entre os médicos em termos de organização dos recursos hospitalares, práticas clínicas e tratamentos durante o início da pandemia da COVID-19 no Brasil.

ABSTRACT Objective: To evaluate clinical practices and hospital resource organization during the early COVID-19 pandemic in Brazil. Methods: This was a multicenter, cross-sectional survey. An electronic questionnaire was provided to emergency department and intensive care unit physicians attending COVID-19 patients. The survey comprised four domains: characteristics of the participants, clinical practices, COVID-19 treatment protocols and hospital resource organization. Results: Between May and June 2020, 284 participants [median (interquartile ranges) age 39 (33 - 47) years, 56.3% men] responded to the survey; 33% were intensivists, and 9% were emergency medicine specialists. Half of the respondents worked in public hospitals. Noninvasive ventilation (89% versus 73%; p = 0.001) and highflow nasal cannula (49% versus 32%; p = 0.005) were reported to be more commonly available in private hospitals than in public hospitals. Mechanical ventilation was more commonly used in public hospitals than private hospitals (70% versus 50%; p = 0,024). In the Emergency Departments, positive endexpiratory pressure was most commonly adjusted according to SpO2, while in the intensive care units, positive end-expiratory pressure was adjusted according to the best lung compliance. In the Emergency Departments, 25% of the respondents did not know how to set positive end-expiratory pressure. Compared to private hospitals, public hospitals had a lower availability of protocols for personal protection equipment during tracheal intubation (82% versus 94%; p = 0.005), managing mechanical ventilation [64% versus 75%; p = 0.006] and weaning patients from mechanical ventilation [34% versus 54%; p = 0.002]. Finally, patients spent less time in the emergency department before being transferred to the intensive care unit in private hospitals than in public hospitals [2 (1 - 3) versus 5 (2 - 24) hours; p < 0.001]. Conclusion: This survey revealed significant heterogeneity in the organization of hospital resources, clinical practices and treatments among physicians during the early COVID-19 pandemic in Brazil.

Implementación de los Grupos relacionados de diagnóstico en una institución de salud de alta complejidad en Colombia

Background: One of the greatest challenges for health care institutions is to know the hospital product (HP), defined as patients, diagnoses and resources used in health care. Proper measurement of HP allows an effective resource management. The Diagnosis Related Groups (DRG) system facilitates the measurement of HP, classifying patients according to their characteristics, complexity, and resource consumption. Aim: To describe the implementation of DRGs in a high complexity health care institution in Colombia and to describe the incidence of coding errors. Material and Methods: A random sample of 98 episodes was selected out of 3802 episodes registered from June to September 2019. We described the cumulative incidence of errors in the assignment of main diagnoses, procedures and the variable "Present on admission" (POA). Results: An incorrect assignment of the main diagnosis was found in 18/98 episodes (18%, 95% confidence intervals (CI)11-27). Seventeen of 98(17%-95% CI10.4-26) and 8/98(8%-95% CI 3.6-15) had incorrect assignment of POA ("NO" or "YES" respectively). Eighteen episodes had at least one procedure incorrectly assigned (19% − 95%CI (11.4 − 28.5)). Conclusions: The use of DRGs improves hospital efficiency. Its implementation is possible in health care institutions in Colombia. However, the commitment of the institution's clinical and administrative staff is essential.

O impacto da gestão EBSERH na produção dos hospitais universitários do Brasil / The impact of EBSERH management on the production of Brazilian university hospitals

Resumo Este estudo analisa a evolução de resultados relacionados à produção de hospitais universitários (HUs) pertencentes à Empresa Brasileira de Serviços Hospitalares (EBSERH), enfatizando resultados alcançados antes e depois da adesão à EBSERH. Foram analisados dados mensais de 16 HUs, obtidos no Sistema de Informações Hospitalares (SIH/SUS) e no Cadastro Nacional de Estabelecimentos de Saúde (CNES), referentes ao número de internações hospitalares, número de profissionais, número de leitos, tempo médio de permanência, taxa média de mortalidade, valor total aprovado de autorizações de internação hospitalar (AIHs) e valor médio da AIH. O estudo utiliza a análise simples de séries temporais interrompidas (STI) para analisar os efeitos da gestão EBSERH nos HUs, avaliando comparativamente o nível e a tendência dos resultados dos HUs antes e após a adesão à gestão da EBSERH. Os hospitais, de modo geral, apresentaram melhores resultados após a adesão à EBSERH, com redução de tempo médio de permanência, aumento do número total de internações, crescimento no efetivo de pessoal e aumento do valor total aprovado pelo SUS. Entre os HUs analisados, os que apresentaram destaque positivo no aprimoramento de performance foram o HU/UFS, HULW/UFPB, o HUOL/UFRN e o HU/UFMA.

Abstract This study analyzes the evolution of results related to the production of university hospitals (HUs) in Brazil belonging to the Brazilian Hospital Services Company (EBSERH), emphasizing results achieved before and after joining EBSERH. Monthly data of 16 HUs, obtained from the Hospital Information System (SIH/SUS) and from the National Registry of Health Facilities (CNES), were analyzed, referring to the number of hospital admissions, number of professionals, number of beds, average length of stay, average mortality rate, total approved value of Hospitalization Authorizations (AIHs) and average AIH value. The study uses the simple analysis of interrupted time series (ITS) to analyze the effects of EBSERH management on HUs, assessing the level and trend of HU results before and after joining the EBSERH management. Hospitals, in general, had better results after joining the EBSERH, with a reduction in the average length of stay, an increase in the total number of hospitalizations, increase in work force, and an increase in the total amount approved by SUS. Among the analyzed HUs, the ones that showed the greatest performance improvement were HU/UFS, HULW/UFPB, HUOL/UFRN and HU/UFMA.

Eficiencia en organizaciones prestadoras de servicios de salud: ilustración de casos en el contexto colombiano

Los sistemas de salud comparten una preocupación mundial: la sostenibilidad financiera. El costo de oportunidad de los recursos públicos en escenarios de escasez demanda de académicos, hacedores de políticas y administradores en salud para buscar ineficiencias y corregirlas. Este artículo presenta un resumen de literatura de marcos conceptuales para entender e identificar ineficiencias en los sistemas de salud. También resume algunos hallazgos para Colombia, publicados en la literatura gris, e ilustra ejemplos de detección y corrección de ineficiencias en el ámbito de la prestación de servicios de salud en el país. En la mayoría de los casos ilustrados no se requieren cuantiosas inversiones; en su lugar, se requiere voluntad y liderazgo para la integración y coordinación de equipos de trabajo y el seguimiento de guías y protocolos de práctica clínica; apoyo institucional a procesos innovadores y compromiso institucional e investigación en mejores prácticas. Se resalta la necesidad de un cambio de cultura en las organizaciones prestadoras de servicios de salud hacia la medición con información para la toma de decisiones basada en evidencia.

Health systems around the world share a common concern: financial sustainability. The opportunity cost of public funds in the context of scarcity, demands from scholars, policy-makers and health services managers to actively seek for inefficient use of resources and for its correction. This paper presents a summary of the literature on conceptual frameworks to understand and identify possible sources of inefficiency in health systems. It also highlights some facts published in the grey literature for Colombia. Lastly, it illustrates with examples from the hospital context in Colombia several cases in which inefficiencies were detected and corrected. It is found that in the majority of cases no massive investments are required, instead what is required is agency and leadership to better integrate and coordínate teams to follow clinical practice protocols; institutional support to innovative processes and institutional support to look for best practices. The need for a cultural change within healthcare services providers towards information-based measurement and evidence-based decision-making.

Censo das organizações sociais de saúde brasileiras: levantamento e caracterização / Census of Brazilian social health organizations: survey and characterization

Objetivo: Identificar e caracterizar os estabelecimentos geridos por Organizações Sociais de Saúde (OSSs) no Brasil. Métodos: A identificação desses estabelecimentos foi realizada mediante quatro procedimentos de busca por meio de pesquisa primária nos sítios das secretarias de saúde dos estados e dos municípios e consulta nos sítios das OSS e na Pesquisa de Informações Básicas Municipais do Instituto Brasileiro de Geografia e Estatística (IBGE), em 2018. Foi realizada uma análise descritiva dos estabelecimentos geridos por OSS comparando com as Administrações Diretas (ADs) segundo indicadores hospitalares. Resultados: Os estabelecimentos geridos por OSSs estão concentrados principalmente no Sudeste e no Sul do país, e 69% desses estabelecimentos são geridos por 20 OSSs. As OSSs estão mais presentes em hospitais-dia, seguidos de prontos atendimentos e de hospitais. A caracterização dos hospitais mostrou que aqueles administrados por OSSs apresentam melhor desempenho; contudo as diferenças diminuem à medida que se aumenta o porte do serviço. Os hospitais de maior porte apresentaram melhor desempenho em relação aos demais e é onde está concentrada a maior proporção de OSSs entre os hospitais. Conclusão: Este é o primeiro trabalho que faz uma identificação das OSSs em nível nacional. Essa listagem das OSSs é um instrumento importante de planejamento, monitoramento e organização da estrutura de oferta de serviços no Sistema Único de Saúde (SUS). Os resultados encontrados demonstram a necessidade de organização de uma base de dados administrativa que permita um acompanhamento do desempenho dos estabelecimentos no tempo.

Objective: To identify and characterize the Brazilians' establishments managed by the Social Health Organizations (OSS). Methods: The identification of these establishments was carried out through primary research on four search procedures on the websites of the health departments of the states and municipalities, and consultation on the websites of the OSS and in the Survey of Basic Municipal Information of the Brazilian Institute of Geography and Statistics (IBGE) in 2018. A descriptive analysis of the establishments managed by OSS was carried out comparing with the AD according to hospital indicators. Results: The OSS are concentrated mainly in the Southeast and South of the country, with 69% of these establishments are being managed by 20 social responsibility organizations. The establishments managed by OSS are concentrated mainly in the Southeast and South of the country, with 69% of these establishments managed by 20 OSS. The characterization of the hospitals shows that the OSS has a better performance than DA; however, the difference decreases as the size increases. Larger hospitals performed better than other sizes, and this is where the highest proportion of OSS is concentrated among hospitals. Conclusion: This is the first work that surveys the OSS at the national level. This list of OSS is an important tool for planning, monitoring, and organizing the structure of service provision in public health in Brazil. The results found demonstrate the need to organize an administrative database that allows a temporal monitoring of the establishments.

Census of Brazilian social health organizations: survey and characterization

Objective: To identify and characterize the Brazilians' establishments managed by the Social Health Organizations (OSS). Methods: The identification of these establishments was carried out through primary research on four search procedures on the websites of the health departments of the states and municipalities, and consultation on the websites of the OSS and in the Survey of Basic Municipal Information of the Brazilian Institute of Geography and Statistics (IBGE) in 2018. A descriptive analysis of the establishments managed by OSS was carried out comparing with the AD according to hospital indicators. Results: The OSS are concentrated mainly in the Southeast and South of the country, with 69% of these establishments are being managed by 20 social responsibility organizations. The establishments managed by OSS are concentrated mainly in the Southeast and South of the country, with 69% of these establishments managed by 20 OSS. The characterization of the hospitals shows that the OSS has a better performance than DA; however, the difference decreases as the size increases. Larger hospitals performed better than other sizes, and this is where the highest proportion of OSS is concentrated among hospitals. Conclusion: This is the first work that surveys the OSS at the national level. This list of OSS is an important tool for planning, monitoring, and organizing the structure of service provision in public health in Brazil. The results found demonstrate the need to organize an administrative database that allows a temporal monitoring of the establishments.